Why do cars continue running and stay dependable well past their warranty period or often drive for many thousands of miles over 100,000? A partial answer may be quality construction. The other part of the answer: a good maintenance strategy.
Your point-of-care equipment is just like your car—for long-term use past the warranty period of your medical carts or wall mounts, you need a good maintenance strategy.
I’ve worked in healthcare for the last 25 years and I can’t tell you how many times I have been frustrated to see poorly managed point-of-care equipment in healthcare settings. More often than not I see arms and carts that have been installed for no more than a year—well under the five year warranty—in complete disorder.
Not only can this state of disarray impact caregiver accuracy, efficiency, and safety, it also compromises the effectiveness of expensive point-of-care investments. With all the financial demands facing any given healthcare organization, this is something they definitely cannot afford to let happen.
As I talk to our customers, I’ve found that the analogy of automobile care resonates. But what most organizations don’t understand is that a similar strategy is equally necessary for complex point-of-care implementations. And who better to help determine that strategy than the manufacturer who designed and manufactured it?
Ergotron offers a wide array of services to help your IT investments run a long, long time, from free pre-installation walkthroughs of all equipment—including the IT equipment that attaches to the carts and wall mounts—to the yearly, scheduled and on demand maintenance of these same products.
Over the next several months, I’ll be blogging about some of the challenges healthcare organizations are facing and some strategies to address them. Check back to learn more about creating a plan to help your point-of-care equipment last 100,000 miles, and lead to more success over the extended life of your products.