Will Townsend, Marketing Director, Global Accounts @ Ergotron
Historic events in the financial markets are unfolding. The largest drop in the Dow in a single day – EVER. Large commercial and investment bank buyouts – institutions like Wachovia that have been around since the late 1800s are insolvent. Terms like economic “Pearl Harbor” being thrown around.
It’s all a little frightening – but more than ever these institutions will have to find ways to squeeze every ounce of productivity out of their IT investment. Ergotron can help. Differentiation, Efficiency, and Return – these are key metrics that financial services institutions measure themselves against. And they are also measures that Ergotron carefully considers in the development of its products.
Differentiation. Dual monitor usage can improve multi-tasking and thereby raise the level of service provided by financial institutions. With reduced queue times more customers can be serviced. A no brainer in my mind as financial institutions that differentiate themselves will be the survivors – not collateral damage.
Efficiency. Financial services IT staffs can deploy Ergotron products and reuse them over multiple PC refresh cycles. With ever present budget constraints this just makes good financial sense. The added benefit that Ergotron delivers is comfortable computing and reclaimed workspace – thereby eliminating fatigue and employee absenteeism while also maximizing the clustering of more call center workers into the same space. I worked at Dell early in my career in telephone sales – and the company was always struggling with how to squeeze more employees into finite spaces.
Return. Back office, branch worker, trader, and field sales employees can realize improved productivity through the deployment of dual and multi display computing. Traders have used quad display configurations for years albeit clunky tied to slat walls. They’ve proved over the years that there are tangible benefits – and Ergotron has developed a payback calculator that allows any financial institution to compute the Return on Investment.
In this day and age of US $700 billion dollar bailouts – maybe Wall Street ought to consider some simpler ways to improve productivity and investor return to “Main Street”……..